Returns/Exchanges
Returns Information
Orders for the Basie Center Online Shop are fulfilled by Breakaway Sports.
Please contact us to set up a return or if you have any questions.
Breakaway Sports
Hours: M-F, 9 am - 5 pm ET
Phone: (973)845-2910
E-mail: info@breakawaysports.net
Instructions: Include your order number, or the name on the order, and the items you would like to return in your inquiry. Refunds will be issued as soon as we receive the returned goods.
- 45 days from date of receipt
- Personalized items may not be returned
- Face coverings may not be returned
- All merchandise must be unwashed
- All garments are subject to inspection
- Personalized items may not be returned
- Refund is only for merchandise. It does not include the original shipping cost.
- If using your own shipping labels to return an item: Please include a contact phone number, e-mail, and your original order #. Make sure to add appropriate insurance and tracking to your shipment.
To EXCHANGE an item for a different size or color, please return the item as shown above and order a replacement online.